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      Configuring the Rock's Device Mode

      Configuring the Rock: Operating Modes

      The Rock offers multiple operating modes to suit various security needs, from basic demonstrations to advanced multi-factor authentication (MFA). This article outlines the different modes available, how to configure them, and their use cases.

      Summary of Rock Modes

      Device Mode Description
      Demo Mode
      • "Demo Mode" is used for quick demonstrations.
      • Similar to 1FA, a face or badge can be used as the credential.
      • Auto-enrollment is enabled and requires only two consecutive badge swipes, with no wait in between, to be enrolled. ƒ
      • Enrollment profiles are not retained and will be deleted when the Rock reboots.

      Face or Badge (1FA)
      • Single-Factor Authentication allows either a face or badge as the credential.
      • The Rock will authenticate the faces of users who are enrolled. Unenrolled users can swipe a badge.
      • Optionally, Auto-enrollment can be enabled in this mode. More details can be found here.

      Face-Only (1FAF)
      • Single-Factor Face Only requires a face as the credential.
      • This mode is used at doors that do not have a badge reader.

      Face and Badge (2FA) 
      • Two-Factor Authentication requires both a face and an associated badge as the credential.
      • The ACS should be configured for single-factor as the Rock matches the face to the badge before sending the card number to the panel.
      • Optionally, Support 3FA can be enabled to allow additional time for PIN entry when a keypad is connected. With this enabled, a face, an associated badge, and a PIN are all three required. The ACS should be configured for Badge + PIN with this setting, as the Rock does not know PINs and simply sends the key presses to the ACS for processing.

      Enrollment
      • Referred to as manual enrollment.
      • This mode can be used for a Rock that is dedicated to enrolling personnel.
      Badge Only (1FA)
      • Single-Factor Badge Only requires a badge as the credential.
      • No facial authentication is possible.
      • The mode can be used at doors where the Rock is only used to detect tailgating events.
       

      Summary of Rock Friction Levels

      Friction Level

      Description

      Security Level

      Speed of Authentication

      Lighting Tolerance

      Low Friction

      Optimized for environments where ease of access is prioritized. Fewer checks, allowing for quicker access.

      Low

      Fastest

      High

      Standard

      Provides a balance between increased security and usability and PAD level 1 compliance.

      Medium

      Fast

      Moderate

      High Security

      Designed for high-security environments with more stringent authentication checks and PAD level 1 compliance.

      High

      Medium

      Lower

       

      By following these instructions, you can configure the Rock to operate in the mode that best suits your organization’s security requirements. Please contact Alcatraz AI support for more information or assistance with specific configurations.

      Configuring the Rock’s Mode of Operation

      1. Navigate to Device Management and select Devices.
      2. Click on the Name of the Rock to access its information page.
      3. Click Setting->Modify to open the configuration settings.
      4. Scroll down to Device Configuration and expand the Device Mode section.
      5. Select the appropriate operational mode for the Rock (Demo, 1FA, 2FA, etc.).

      6. Choose the appropriate friction level: Low Friction, Standard, or High Security.

      7. Click Submit to save the changes.
      8. The selected mode will appear in the Devices table next to the Rock’s name.