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Getting Started
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Help Center
Getting Started
Getting Started
System Planning and Network Requirements
Alcatraz AI Cloud Hosted System
On-Prem System
Rock Installation
Specifications
Admin Portal
Account Settings
Users & Permissions
Device Management
Security Events
Profiles & Enrollment
Downloads & Release Notes
3rd Party Integrations
Single Sign-On (SSO)
Software-based ACS Integrations
FAQ
Installation
Troubleshooting
Networking
General
Getting Started
System Planning and Network Requirements
Your Existing Security Infrastructure
How your Access Control System Works with Alcatraz
Alcatraz AI Cloud Hosted System
Cloud-Hosted Network Requirements for IT
Commissioning Alcatraz Cloud Hosted System Steps
Cloud Hosted Overview
Access Alcatraz AI Hosted Admin Portal
On-Prem System
Customer-Provided Infrastructure Overview
Alcatraz Appliance Overview
Commissioning an On-Prem System Steps
On-Prem Network Requirements for IT
AAI Platform Software v2 Installation (Windows Server)
AAI Platform Software v3 Installation (Windows Server)
Alcatraz AI On-Prem Appliance Setup
Access Alcatraz AI On-Prem Admin Portal
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Rock Installation
Learn How to Install the Alcatraz AI Rock
Rock Install Guide
Specifications
Rock Specifications
Appliance Specifications
Mullion Mount Adapter Reference
Surface Mount Adapter Reference
VESA Mount Adapter Reference
EU-UK Wall Mount Reference
Turnstile Mount Reference
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