Commissioning an On-Prem System Steps


Follow these steps to bring the system online.

  1. On-Prem Network Requirements given to IT
    We recommend that the network requirements are given to the IT team prior to going on-site for installation in order to open the ports and whitelist the urls required to bring the system online.
  2. Install the Rock (Rock Install Guide shipped with every box)
  3. Alcatraz AI Platform Setup:
    Customer-Provided Infrastructure - Install the platform software for Windows
    Alcatraz AI Appliance - set up the Appliance
  4. Generate a QR Code
  5. Onboard the Rock
  6. Configure Card Format
  7. Modify required Rock configurations
  8. Enrolling users
  9. Set operational mode for Rock