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Safe cleaning for Alcatraz AI Rock or Rock X

Before You Start

  • Power down the device if possible before cleaning.
  • Always start with a dry, gentle microfiber cloth, especially when cleaning optics.
  • Never spray liquids directly onto the device.

Step 1: Remove Loose Dust and Debris

Use a lens blower bulb or short bursts of compressed air (hold the can upright).

Purpose:
Removes larger dust particles without making physical contact with the surface, reducing the risk of scratches.


Step 2: Clean the Front Glass / Sensor Window

The front glass covering the optical sensor and camera is the most critical area to clean, as buildup here can impact performance.

Gently wipe the glass using a clean microfiber cloth.


Step 3: Remove Smudges or Oils

If fingerprints or oily residue are present:

  • Lightly mist 70% isopropyl alcohol (IPA) onto the microfiber cloth
    (do not apply liquid directly to the device)
  • Gently wipe the affected area
  • Follow with a second dry microfiber pass to remove any streaks

Note:
IPA evaporates quickly and is safe for most electronics when used properly.


Step 4: Clean Edges and Crevices

  • Use a dry cotton swab or soft brush to clear dust from edges and small gaps
  • Do not apply liquids near seams or openings

Important:
Moisture in these areas can seep into internal electronics.


Step 5: After Cleaning

  • Allow any residual moisture to fully evaporate
  • Once dry, the device can be powered back on


Important Warnings

  • Do not use abrasive materials, paper towels, or harsh chemicals
  • Do not use cleaners containing ammonia or bleach
  • Do not soak or saturate any part of the device