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Does the Rock use a static or a DHCP IP address?
The Rock can be configured to use DHCP or a static IP address.
This is done by generating a QR code in the Alcatraz Admin Portal or on the Alcatraz website at https://alcatraz.ai/qr/
When using a static IP address, be sure to also include the subnet mask, default gateway, a DNS server address, and an NTP server address.
Additional details can be found in the Alcatraz AI Admin Portal Guide.