Device Management
      Back to home
      1. Help Center
      2. Admin Portal
      3. Device Management

      Using Temporary Enrollment Mode on the Rock

      Utilizing Temporary Enrollment Mode on the Rock for Quick and Efficient User Enrollment

      The Temporary Enrollment Mode on the Rock allows a non-admin user to quickly enroll additional personnel without permanently changing the device’s operating mode. This feature is ideal for situations where you do not have a dedicated enrollment station.

      How to Enable Temporary Enrollment Mode

      A user with administrator permissions is required to enable the temporary enrollment functionality. Once enabled, a non-admin user can utilize the feature.

      1. Navigate to Device Management and select Devices.
      2. Click on the Name of the Rock to access its information page.
      3. Click Modify to open the configuration settings.

      4. Scroll down to the Device Configuration section. Expand the Temporary Enrollment section by clicking on it.

      5. Toggle the switch to Allow Temporary Enrollment.

      6. After enabling the feature, click Submit to save the changes.
      7. Go back to the Devices page, and you will see the switch to enable Temporary Enrollment.

      How to Use Temporary Enrollment Mode

      Once the mode is enabled, the Rock will act as an enrollment station for the duration of the session. You can use it to add users by having them stand in front of the Rock to complete the enrollment process.

      Disabling Temporary Enrollment Mode

      Once you’ve completed enrolling users:

      1. Go back to the Devices page and use the switch to turn off temporary enrollment.

      2. The Rock will now return to its previous operating mode.

      Use Case for Temporary Enrollment Mode

      Temporary Enrollment Mode is especially useful in situations such as:

      •Lack of a permanent enrollment station.

      •Allowing non-admin users to enroll personnel without disrupting the Rock’s normal operational mode.

      •Bulk enrollments during new employee orientations or company events.

      By using the Temporary Enrollment Mode, you can seamlessly enroll users without needing to make permanent changes to the Rock’s configuration. For further assistance, feel free to contact Alcatraz AI support.