Auto-Enrollment vs. Manual Enrollment

ToThe Rock can be set up to enroll users by:

  1. Auto-enrollment
  2. Manual enrollment

Auto-Enrollment

When the Rock is configured to do auto-enrollment, each time the user swipes their badge and enters through the door, the Rock is learning their face. Over the course of a period of time with at least a minimum of 4 badge swipes, the Rock will at some point gather enough details to create a profile. How fast it can do this will depend on whether the user is looking at the Rock. Ensure good enrollment images by having the user centered and looking at the Rock. When the user completes enrollment a profile is created with the users Badge ID.

To configure auto-enrollment, login to the Alcatraz AI Admin Portal:
  1. Go to Device Management-> Devices and select the Rock(s)
  2. Click on Modify at the upper right
  3. Select Face or Badge (1FA)
  4. Select Auto-Enrollment, answering Yes to the message for wiring will toggle it on
  5. Click Submit at the bottom right corner of the page

Auto-Enrollment

 

The events associated can be viewed under Security Events: (top event is most recent) Auto-Enrollment sequence

 

The profile created can be viewed under Profiles:

Auto-Enrollment Profile


IMPORTANT for auto-enrollment setup:

  • The Rock will only auto-enroll if a person has access to the door and
  • the Green LED wire must be connected to the ACS and
  • the LED Control needs to be set to "ACS Controls LEDs" (go to Device Management->Devices, click the name of the Rock and Modify at the upper right, scroll down to LED Control section).

 

Tips for Successful Auto-Enrollment:

⇒ Look straight at the Rock and stand directly in front of it about an arm's length away

⇒ The Rock is selective in capturing images for Enrollment; try not to make rapid movements to ensure good quality images

⇒ If possible, enroll without other faces in the Rock's field of view to ensure the correct face is getting enrolled

 

Watch our short Auto-Enrollment Video

 


Manual Enrollment

Manual enrollment is a quick process that enrolls the user with one badge swipe and following the steps on the Rock's display to complete the enrollment. Upon completion, the user's profile is created.

To configure manual enrollment for a dedicated enrollment Rock, login to the Alcatraz AI Admin Portal:

  1. Go to Device Management-> Devices and select the Rock(s)
  2. Click on Modify at the upper right
  3. Select Enrollment
  4. Click Submit at the bottom right corner of the page

    Manual Enrollment

Manual Enrollment Temporary Enrollment Switch

  1. Optionally you can enable Manual Enrollment temporarily to quickly enroll a user by turning on Temporary Enrollment for any Rock. Note that access to the door will be unavailable until you turn it off.

    Temporary Enrollment Toggle
  2. The toggle to control manual enrollment temporarily (on/off) is located beside your Rock's Name on the Devices page.

    Temporary Enrollment - Devices page

The event associated can be viewed under Security Events:

Manual Enrollment Event

 

The profile created can be viewed under Profiles:

Manual Enrollment Profile

 

Watch our short Manual Enrollment Video

 

Please configure your Card Format under Account Settings to associate profiles and show the correct Badge IDs