ToThe Rock can be set up to enroll users by:
- Auto-enrollment
- Manual enrollment
Auto-Enrollment
When the Rock is configured to do auto-enrollment, each time the user swipes their badge and enters through the door, the Rock is learning their face. Over the course of a period of time with at least a minimum of 4 badge swipes, the Rock will at some point gather enough details to create a profile. How fast it can do this will depend on whether the user is looking at the Rock. Ensure good enrollment images by having the user centered and looking at the Rock. When the user completes enrollment a profile is created with the users Badge ID.
To configure auto-enrollment, login to the Alcatraz AI Admin Portal:- Go to Device Management-> Devices and select the Rock(s)
- Click on Modify at the upper right
- Select Face or Badge (1FA)
- Select Auto-Enrollment, answering Yes to the message for wiring will toggle it on
- Click Submit at the bottom right corner of the page
The events associated can be viewed under Security Events: (top event is most recent) 
The profile created can be viewed under Profiles:
IMPORTANT for auto-enrollment setup:
- The Rock will only auto-enroll if a person has access to the door and
- the Green LED wire must be connected to the ACS and
- the LED Control needs to be set to "ACS Controls LEDs" (go to Device Management->Devices, click the name of the Rock and Modify at the upper right, scroll down to LED Control section).
Tips for Successful Auto-Enrollment:
⇒ Look straight at the Rock and stand directly in front of it about an arm's length away
⇒ The Rock is selective in capturing images for Enrollment; try not to make rapid movements to ensure good quality images
⇒ If possible, enroll without other faces in the Rock's field of view to ensure the correct face is getting enrolled
Watch our short Auto-Enrollment Video
Manual Enrollment
Manual enrollment is a quick process that enrolls the user with one badge swipe and following the steps on the Rock's display to complete the enrollment. Upon completion, the user's profile is created.
To configure manual enrollment for a dedicated enrollment Rock, login to the Alcatraz AI Admin Portal:
- Go to Device Management-> Devices and select the Rock(s)
- Click on Modify at the upper right
- Select Enrollment
- Click Submit at the bottom right corner of the page
Manual Enrollment Temporary Enrollment Switch
- Optionally you can enable Manual Enrollment temporarily to quickly enroll a user by turning on Temporary Enrollment for any Rock. Note that access to the door will be unavailable until you turn it off.
- The toggle to control manual enrollment temporarily (on/off) is located beside your Rock's Name on the Devices page.
The event associated can be viewed under Security Events:
The profile created can be viewed under Profiles:
Watch our short Manual Enrollment Video
Please configure your Card Format under Account Settings to associate profiles and show the correct Badge IDs