Admin Portal

Account Settings

• Card Formats
• Custom Card Formats
• Profile Expiration Policy
• Image Retention Policy
• Security Event Retention Policy
• Import/Export Account Data
• Session Timeout
• Audit Log
• API Keys
• Web Enrollment (On-Prem)
• Consent Management (Cloud)
• Consent Management (On-Premises)
• Two-Factor Authentication for Alcatraz Admin Portal

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Users & Permissions

• Admin Portal Passwords
• User Management

Device Management

• Configure the Rock's Network Settings (QR code)
• Rock Onboarding
• Modify Rock Configurations
• Configuring the Rock's Device Mode
• Respect ACS During Enrollment
• Using Temporary Enrollment Mode on the Rock
• Activating QR Code Functionality on the Rock
• Tamper Factory Reset & Maintenance Mode
• How to Control the Rock's LEDs?
• ONVIF Support
• Hold Signal Detection
• ACS Alerts
• Panel & Card Reader Communications: OSDP
• Device Mount Mode
• Updating Rock Firmware
• Security Events Control
• How to reboot the Rock
• SIP Intercom
• Card Reader Management

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Security Events

• Security Events Overview

Profiles & Enrollment

• Auto, Manual and Web Enrollment
• Visitor Profiles
• How to opt-out of profile enrollment
• Bio Opt-Out for Alcatraz AI
• Checking Which Devices Have a Particular Profile
• Adaptive Two-Factor Authentication (2FA) for Facial Authentication

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System Manager

• Backup and Restore (On-Prem Only)